For businesses / Companies and Brands
People research your company before they ever talk to you. We make sure the research goes well.
Prospects, partners, and candidates read page one and the AI answer before your team hears a word. Keeping that whole footprint accurate is a full-time job. It is ours.
Search happens before the call
A buyer comparing three vendors searches each company name and reads whatever comes up before requesting a demo. A partner running diligence checks for lawsuits, reviews, and news before a contract gets signed. A senior candidate reads your employer reviews before replying to the recruiter. And a growing share of all three skip the search entirely and ask an AI assistant whether your company is legitimate, which answers with whatever it can find.
None of these searches happen with you in the room, and nobody announces that they looked. A review pile-on from one bad month, a lawsuit that settled years ago, or a former employee's post can sit above the work you are doing right now. The cost shows up as deals that stall, offers that get declined, and coverage that goes to a competitor, and you never learn which page did it. Our guide to what a bad reputation costs shows how to size that hidden exposure.
So here is exactly what hiring us looks like, in four steps and plain English.
01 Research · Getting the lay of the land
First we run the searches your buyers run
Step one: we search your company the way a stranger with money on the line does. The brand name. The brand name plus “reviews.” The quiet “is this company legit” check. We run them on Google and in the AI assistants, because those give different answers more often than you would expect. A company can look solid on page one and be described wrong, or not at all, when an assistant is asked about it.
Then we map every surface that speaks for you: your review profiles, your employer review pages, your press, your directories, your social accounts. Those surfaces often disagree with each other, and with you. A buyer reads the disagreement as doubt, and doubt goes to the other vendor.
02 Plan · Spelled out in plain language
Then we show you the plan, line by line
You buy services for a living, so you know this category's habits: dashboards, jargon, a monthly PDF nobody opens. Ours is a conversation. We walk you through what the research found, what should change first, what it costs, and what to expect month by month. We take complicated work and make it simple, and you will understand every line before you say yes to anything.
03 Execute · This is where we shine
Then we get it done
Execution runs on our clock, and it starts with whatever the research surfaced. We fix that first. We build or repair your website. We set up review management so happy customers get asked at the right moment and new reviews arrive steadily instead of rarely. We write the articles, place the press, run the social posts that carry them, and whatever else the plan calls for, we handle it. Your team keeps running the company.
The results get measured, and we publish the ones we can. A household cleaning brand on Shopify kept its monthly order volume while we cut its media spend 54 percent. For reputation work, we track page-one composition, profile accuracy, review coverage, and what the AI assistants say.
04 Monitor · You should not have to watch this
Then we keep the watch
Your footprint moves at the speed of your market: new reviews land, competitors change tactics, AI assistants revise what they say about you. None of that should be your team's job to track, so it is ours. We check your footprint weekly and send a monthly report in plain English: what changed, what we did about it, and what comes next. It reads in five minutes.
Monitoring also catches what nobody thought to look for. One client's website had been cloned pixel for pixel, real street address and a working contact form included, and it had been live for months before anyone noticed. Once we saw it, we had the clone offline in days, not months.
Watching closely has a second benefit. If something catches fire, a review pile-on, a story spreading faster than it deserves, a page climbing that should not, your team is not standing up a war room from scratch. We know your footprint and your baseline, and we can begin responding the same day. That is what crisis response looks like when the people responding already know the account.
Companies on working with us
We have worked with people in your business before. The names below are real, and so are the words.
★★★★★“We're a DTC brand that sold 90% through Insta, though we knew we needed to be visible across platforms. ... Drew and The Discoverability Company team set us up on everything from social media to AI platforms, and the results speak for themselves.”
★★★★★“I'd had an online presence from a past career that didn't quite fit my desired online narrative. The Discoverability Company helped me ... build a fresh, professional profile on Google, LinkedIn, and video platforms ... Highly recommend them to anyone rebranding or starting fresh.”
★★★★★“My computer repair shop relies heavily on local customers finding us online, and The Discoverability Company has made a huge difference. They improved our visibility across Google and local listings ... I definitely see more people finding us. They know what they're doing.”
★★★★★“As a small restaurant owner, I've always struggled to keep up with all the online platforms where customers might be looking for us ... The Discoverability Company helped us get visible not only on Google and Yelp but even on voice assistants like Siri and Alexa!”
What we'd actually do for brands
Also relevant:Removals & Suppression / Review Management / Wikipedia Management
We audit the whole footprint before we quote a dollar.
That means the brand name, the reviews check, the is-this-legit query, and what the assistants say when nobody from your company is in the room. You get back the results stalling deals and the cost of each fix. Confidential, from the first call.
If you would rather look before you talk to anyone, the free scan reads your first page of Google results and tags what helps and what hurts.
More on business reputation management, and the other businesses we do this for.