For businesses / Your company name
Search your company name. You did not write most of what comes back.
The map card, the review average, the employer review page, the competitor bidding on your brand, and whatever an assistant tells a buyer who asks about you. We work all of it as one footprint, because that is how a customer reads it.
Your brand search results are assembled by other people
Search your company name and count how many of the results you control. Your own site, if it ranks first. After that comes a map card with a star rating and photos somebody else uploaded, a directory listing with a phone number you stopped using years ago, a couple of review sites, an employer review page, a news story about a recall or a lawsuit, and a competitor bidding on the exact words your customers type to find you. None of it was approved by anyone who works there.
Then there is the answer you never see. A buyer asks an assistant which companies solve their problem, or whether yours is any good, and gets back a paragraph assembled from that same page. No links, no chance to reply, no notification that it happened. When your company shows up wrong on Google, the assistant repeats it.
Fixing that is one job with a lot of surfaces, and the industry has half a dozen names for it. What it comes down to is getting the search results for your company to match the company you actually run. We publish what it costs before anyone asks.
Start with the one that sounds like your week.
The work is the same shape for all of them. What changes is which surface decides your next customer: the local pack, the review average, the ad account, or the answer an assistant gives someone who never reaches your site.
What we actually do for a business.
Businesses rarely need one of these alone. We tell you which ones your situation calls for, and what each one costs, before you commit to any of them.
Online Reputation Management Start here if you are not sure what your company name brings back.The full identify, build, promote system applied to a business or brand name. For a business that means the brand search, the map listing, the review profiles, the press, and the answers an assistant gives someone who never lands on your site.
See the whole system →If it is already moving Crisis Communications is a phone call rather than a package. A recall, a review pile-on, a former employee going public. We already know your footprint, so we start the same day.
One number rides along on everything else.
Your star rating is the one piece of your footprint that repeats. It sits in the local pack, on the review sites themselves, and inside the answer an assistant gives a buyer who asks whether you are any good. Move that number and every one of those moves with it.
So we work it from both ends. A review that breaks a platform rule gets a documented case file and a request through the proper channel, and we tell you before we start which ones we think will actually come down. Some will not. Plenty of unfair reviews are technically within the rules, and those get answered instead. A calm, specific reply under a bad review is read by everyone who arrives after it, and it does more work than the review does.
Then we fix the supply. Most satisfied customers never leave a review because nobody asked them at a moment when they felt like it, so we build the asking into how your business already runs. Our guide on how to get more Google reviews covers the version you can do yourself. We never write reviews and we never buy them, because platforms catch that and the penalty lands on your listing rather than on whoever sold it to you. Review Management is the whole program.
What it looked like when it worked.
Every study below is anonymized, and every number in it comes out of the engagement record.
Send us the company name. We will send back the page.
We run your brand search the way a buyer runs it, then hand you the list: what is costing you something, what it takes to fix, and what each fix costs. Nothing starts until you approve it.