Last updated: March 2026
Agreement to Terms
By accessing or using the website and services provided by The Discoverability Company, you agree to be bound by these terms of service. If you do not agree to these terms, you should not use our website or engage our services.
Services
The Discoverability Company provides digital reputation management, search engine optimization, content strategy, and related consulting services. The specific scope, deliverables, and timeline for any engagement are defined in the service agreement provided to each client prior to the start of work.
Client Responsibilities
Clients are expected to provide accurate and complete information necessary for the delivery of services. Delays or inaccuracies in the information provided may affect timelines and outcomes. Clients are also responsible for reviewing and approving deliverables in a timely manner.
Payment Terms
Payment terms, including pricing, billing frequency, and accepted methods, are outlined in your service agreement. Fees are non-refundable except where a published guarantee or your service agreement says otherwise. Late payments may result in suspension of services until the balance is resolved.
Published guarantees
Where we publish a guarantee on a service page, that guarantee is part of these terms and it governs. Three are published today. Personal information removal carries a 30-day money-back guarantee with no conditions: ask within 30 days of your order and we refund it, and you do not have to document a reason. Wikipedia page work is refunded in full if our notability research concludes the subject does not qualify. Press placements are billed per placement, so if we cannot place the article, you do not pay for it.
Intellectual Property
All content, strategies, and materials created by The Discoverability Company on behalf of a client become the property of the client upon full payment. Our proprietary tools, processes, and methodologies remain the intellectual property of The Discoverability Company.
Limitation of Liability
While we make every effort to deliver effective results, we cannot guarantee specific search engine rankings, review outcomes, or platform decisions, as these are controlled by third parties. Our liability is limited to the fees paid for the specific services in question.
Termination
Either party may terminate an engagement as outlined in the service agreement. Upon termination, any outstanding fees become immediately due. We will provide reasonable transition support and deliver any completed work product.
Governing Law
These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising under these terms will be resolved in the courts located in Philadelphia, Pennsylvania.
Contact
For questions about these terms, please contact us at team@discoverability.co.