Expungement Reputation Cleanup | The Discoverability Company

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Expungement Reputation Cleanup

Your record was legally cleared but it is still online. We work every place it shows up, using a mix of direct requests, legal levers, and our relationships with the publications and platforms involved. A la carte pricing, no retainers.

You did everything right. You hired a lawyer, you went through the court process, a judge signed the order, and your record is officially sealed. Then you search your name and there it is, still on page one like nothing happened. A background check flags it and a job offer quietly disappears. A landlord runs your name and stops returning calls. This is one of the most common problems we see, and it has a clear cause. The court cleared your record. Nobody told the internet.

Most firms will sell you a monthly reputation subscription and hope you forget you are paying it. We work the actual places where your record lives, we price each one as its own project, and we get it handled.

The Levers That Work Some records come down with a direct request, some through legal levers, and a lot through who we know. Relationships With Publications We know the newsrooms and platforms involved, and we reach out on your behalf to get it handled. Mugshots After Expungement Booking photos live on private sites the court never touched. Often the fastest surface to clean. Court Records and Google The legal databases that republish your case, and how we clear the cached result from search.

Expunged does not mean erased

An expungement is a court process. It reaches the official government file and the agencies that hold it. It does not reach the private companies that copied your case while it was still public. Background check companies, data brokers, mugshot sites, and legal databases all scrape records and resell them, and none of them get a memo when a judge signs your order. Their copies stay live until someone makes them come down.

So there are really two jobs. The first was the legal one, and you already did it. The second is the digital one, and it is a different kind of work with a different set of tools. Knowing which tool moves each surface is the whole game.

The levers that work

Getting a record off the internet usually takes more than one move, and the right one depends on where the record is showing up. Some sites come down with a direct, properly built request. Some respond to a legal lever, because there are real laws around how sealed and expunged records can be published and sold, and we know how to use them. And a lot of it comes down to relationships, which is the part most firms cannot offer you at all.

We start by mapping every place your record still appears, and then we match each one to the approach most likely to work. Your expungement order sits underneath all of it as the backbone of the request. You do not need to know which lever fits which site. That is our job, and it is the part we are good at.

Relationships with the publications and platforms

This is what actually sets us apart. Over the years we have built working relationships with a lot of the publications, databases, and platforms where these records and stories live. When your name is caught up on one of them, we reach out to a real person we already know, we make the case on your behalf, and we stay on it until it is handled.

That matters most with news coverage. When the problem is an article, relationships are everything. We know how these newsrooms work and who to talk to, and we make the case for you: the case was sealed, you have moved on, and the piece does not need to define you anymore. A lot of outlets will update or take down a story when the right person asks the right way. We handle that conversation so you never have to, and we keep you honest on where it stands the whole way through.

Mugshots after expungement

Booking photos are their own problem. They live on private mugshot sites built on a predatory model. The site scrapes your photo from a county database the day you are booked, publishes it with no context, and in a lot of cases tries to charge you to take it down. The court expunging your case does nothing to these sites on its own.

The good news is that mugshots are often the surface that cleans up fastest, because in a lot of places the law is firmly on your side here. Where it applies, we use it. Where it does not, we work the site directly and lean on the ones that stall. Once the photo is off the source site, we submit the request that clears it from Google image results too.

Court records and Google

The legal databases are the other big surface. Sites like Justia, CourtListener, UniCourt, Trellis, PacerMonitor, DocketBird, and Casemine scrape court systems and republish your case. When someone searches your name and finds a court record, it almost always traces back to one of these. An expungement order is a strong basis for removal here, and most of these databases will honor it faster than they honor a request without one.

This is work we do every day. We run it as a dedicated service, so if court records are your main issue, start with our court record removal and de-indexing page for the full detail on each database. Either way, once a source page comes down, we handle the Google removal request that clears the cached version from search. Taking down the source without clearing the cache leaves the result hanging, and clearing the cache without taking down the source lets it come right back. Both have to happen, in order.

How we work

We start with a free audit. We run your name across the legal databases, mugshot sites, news archives, background check companies, and data brokers, and we come back with a map of every place your record still appears. For each one, we tell you the approach, the odds, and the price. You decide what to pursue. Nothing is bundled and nothing is hidden.

Then we work the list in the right order, using your expungement order as the backbone of every request, our relationships to open the doors that stay shut to everyone else, and the law where it helps. We keep you posted in plain language the whole way. Because records occasionally get re-scraped and reappear, we offer ongoing monitoring that catches a comeback and re-removes it, though you are never locked into it.

If you have already spent the time and money getting your record expunged, the online cleanup is the last step of finally being done with it. Read our guide on what to do after expungement, or if you are ready, book a confidential conversation. This is part of our broader execute phase, the hands-on work of removing what should not be there and building what should.

Drew Chapin

Drew is the founder of The Discoverability Company. He has spent nearly two decades in go-to-market roles at startup projects and venture-backed companies, is a mentor at the Founder Institute, and a Hustle Fund Venture Fellow. Read more about Drew →

Frequently Asked Questions

I got my record expunged but it still shows up on a background check. Why?

Because a court order does not reach the companies that already copied your record. Expungement seals or destroys the official government file. It does not notify the background check companies, data brokers, and legal databases that scraped and resold your case before it was sealed. Those companies keep their copies until someone makes them stop. That is the exact gap we close.

How do you actually get things removed?

It depends on where the record is showing up, and it is usually a mix. Some sites come down with a direct, properly built request. Some respond to a legal lever, because there are real laws around how sealed and expunged records can be published and sold. And a lot of it comes down to relationships. We have worked with many of the publications, databases, and platforms involved, so we can often reach out on your behalf and get something handled that you would never get a response on alone.

Does expungement automatically remove my mugshot?

No. Booking photos live on private mugshot sites that have nothing to do with the court, so an expungement does not touch them on its own. The good news is that mugshots are often the fastest surface to clean, because in a lot of states the law is firmly on your side. We use that where it applies and work the sites directly everywhere else.

Why does my expunged record still appear on Google?

Google is a mirror. It shows what other sites publish. If a legal database, a mugshot site, or a news outlet still has your record live, Google will keep surfacing it. Asking Google to remove a link without taking down the source page rarely sticks, because the page gets re-indexed. We take down the source first, then clear the cached result from search.

Can you get a news article about my arrest taken down?

Often, yes. When the problem is a news story, relationships matter more than anything. We know how these newsrooms work and who to talk to, and we make the case on your behalf: the case was sealed, you have moved on, and the piece does not need to define you anymore. A lot of outlets will update or take down an article when the right person asks the right way. We handle that conversation for you and we are honest with you about where it stands.

Do you require a monthly retainer?

No. Most reputation firms sell you a vague monthly subscription and a long contract before they do anything. We price each surface as its own project, we tell you the cost upfront, and you pay for the work. No retainers, no twelve-month lock-in. We start with a free assessment that shows you every place your record still appears.

What do you need from me to get started?

Your expungement or sealing order, the case number, and the links or name searches you are worried about. That is enough for us to run a full audit and come back with a plan and a price for each surface. The court order is the key that unlocks the strongest arguments, so if you have it, we can move fast.

Expunged, but still showing up online?

Get a free assessment showing every place your record still appears and what it costs to remove each one.

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