Research / Threat Monitoring
Find out who is targeting you, and prove it
A single bad review is just an opinion. Coordinated reviews, anonymous posts, and complaints from accounts sharing a login pattern form a campaign. We identify what you are dealing with. We name who is behind it where possible. We document the pattern to a standard that holds up outside a conversation.
Separating a pattern from a bad week
Some harassment is coordinated. Some organic-looking posts are fake. We start by establishing the facts. We trace account creation dates, writing patterns, posting times, and the relationships between accounts that appear unrelated on the surface. Sometimes the answer is a single disgruntled person posting under a few names. Sometimes it is a competitor, a former employee, or a rival with a clear motive.
We do this work quietly. Confronting the wrong person, or confronting the right one before you have the full picture, makes things worse. We finish the identification first. Then we help you decide what to do with it.
Evidence your lawyers will actually want
A folder of screenshots taken in the moment rarely holds up. Posts get deleted. Accounts get renamed. A screenshot with no timestamp or archive record is easy to dispute. We capture and preserve evidence the way it needs to exist if this ever reaches a cease and desist letter, a platform report, or a courtroom. We deliver timestamped, archived records organized around the broader pattern.
If you already have counsel involved, we hand this directly to them in a format they can use immediately. If you do not, we tell you honestly whether our findings rise to the level where you should.
A threat rarely ends after one round
Once we identify and document a threat, we keep watch. The monitoring infrastructure we run for ongoing reputation work stays pointed at the accounts, platforms, and terms connected to the situation. We aim to catch a second wave the moment it starts.
This is where our research hands off to a faster gear if something breaks publicly. If a threat we track turns into a public incident, the response moves to our crisis communications team. We start that work from a documented, current picture.
Stop guessing who it is.
Tell us what you are seeing. We will tell you honestly whether it looks organized and what documenting it properly requires.
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