News and articles How to remove your mugshot from BustedNewspaper: one hidden form, four accepted dispositions

One hidden web form is the entire removal route, and it takes exactly four dispositions: expunged, dismissed, sealed, or not guilty. There's no fee, no phone route, and no email address designated for removals. Get your court paperwork in hand before you open it, because the form is the last step and not the first. Then file one request per booking URL, keep your own record of it, and check your name again on day 10.

What you actually get

The one page you name comes off their site. That's the whole outcome. It doesn't touch the Facebook copy of your booking, it doesn't seal or expunge anything at the county, and it doesn't reach the other sites carrying the same arrest. Their images also sit on a separate host, cdn.bustednewspaper.com, and nothing on the site says whether the photo file is purged when the post goes, so you check that yourself afterward.

What you have to hand over

Your name, email, a phone number, the exact post URL, a reason from a fixed menu, and a document under 3 MB. Message is the only optional field on the page. Acceptable proof is stated above the form: legal documentation of expunged, dismissed, nol prossed, not guilty or sealed, and "A letter from your attorney documenting same will be accepted." No fee appears on the form, the terms or the privacy policy, and the form has no payment field.

What stops it working

The Reason menu, which has four values and no free-text alternative: Expunged, Dismissed, Sealed, Not Guilty. There's no "other," no pending-case option and no conviction option. A case still open, a conviction that stands, a deferred adjudication or a plea in abeyance has nothing to select, which means this form isn't your remedy yet. The court order is the step before it.

Check the four words before you do anything else

Open the removal form and read the Reason menu first. It offers Expunged, Dismissed, Sealed and Not Guilty, and nothing else. If your disposition isn't one of those four, stop here and go get it, because there's no box on this form that describes your situation and no free-text field that substitutes for one.

The instructions and the menu don't agree, and that trips people. The line above the form says to attach legal documentation of expunged, dismissed, nol prossed, not guilty or sealed, but nolle prosequi isn't in the menu. Pick Dismissed and write "nolle prosequi" in the Message box, which is the one place on the page you can explain anything.

You won't find this form from a menu or a footer link, and that's why so many people conclude there's no removal route at all. It's linked from exactly two places on the site: the words brought to our attention inside a sentence on their About us page, and a notice printed at the top of every booking post. The address is https://bustednewspaper.com/remove-a-listing/, and /remove/ redirects there.

Copy the exact post URL, one request per booking

Open your own booking page on bustednewspaper.com and copy the address straight out of the browser bar. The rule printed under the field is literal: "The URL must be from https://bustednewspaper.com". Send anything else and you've spent the wait for nothing.

The URL field is a single line, so one submission covers one page. Three bookings means three separate submissions, each with its own document upload and its own reCAPTCHA. Build the list of URLs before you start filling anything in, and work them one at a time.

Every booking post tells you the route in its own text, so you're in the right place: "If you believe that your name appears in error or the booking was expunged, dismissed, sealed or not guilty please contact us at https://bustednewspaper.com/remove-a-listing/ and we will address any discrepancies." Those are the same four words as the menu.

If you found this through a shared Facebook post, the form itself tells you how to get the underlying address: open the shared link, then either tap the three-dot menu in the in-app browser and select "Copy link", or open the post in an external browser and copy the URL from the address bar. Submit the bustednewspaper.com address, not the Facebook one.

Get your document under 3 MB

The upload is required and the cap is 3 MB, which is the easiest way to lose a request you did everything else right on. A scanned multi-page expungement order blows past that cap without trying. Flatten it, compress it, or attach only the page that shows the disposition, and look at the file size before you attach it.

Allowed file types are doc, docx, pdf, png, jpg, jpeg, tif and tiff. If your order is a heavy scan and your attorney will write you a one-page letter, that letter is the easier attachment, because the form accepts "A letter from your attorney documenting same" on its face.

Most of the work here is the document, not the form. If every booking shares one disposition, later submissions go faster because you reuse the same file. Bookings from separate cases each need their own document matching the Reason you select.

Fill the form and send it

Seven things are required and one isn't. Required: Name, Email, Phone, Post URL to be Removed, Reason, the document upload, and the acknowledgment checkbox. Message is the only optional field on the page, and it's where the disposition detail and your case number belong.

The phone field reads "Phone (verification callback)" and it's required like the rest. Put in a number you'll actually answer. Nothing on the page promises anyone will call, but they built the field to say they might, and an unreachable number is a quiet way to lose the request with no notice.

Tick the box that reads "Acknowledged that verifying the validity of your request and removing your listing from this site may take up to 5-10 days." Solve the reCAPTCHA, then click the button labeled Send. It's a human-only form in a real browser, so there's nothing to script and nobody can batch it for you.

The form has no payment field, and no fee is published anywhere on the site. Not on the removal page, not in the terms of service, not in the privacy policy. Anyone quoting you a BustedNewspaper removal fee is charging you to fill in seven boxes.

Take your own receipt, because they don't issue one

Nothing on that page promises a confirmation email, a ticket number or a status page. Screenshot the completed form before you hit Send, screenshot whatever appears after, and write down the date, the exact URL you submitted and which Reason you selected. That screenshot is your only proof you filed.

The only published timeline is the one inside the checkbox you ticked: up to 5 to 10 days. They don't say whether those are business days, and it's their claim about their own turnaround rather than anything you can hold them to. Count from your submission date and search your own name on day 10.

Don't refile in the meantime and don't go hunting for a second address. There isn't one. /removal/, /opt-out/, /takedown/, /remove-my-record/ and /record-removal/ all return a 404, so the form is the whole route until the window closes.

If day 10 passes and it's still up

Send the form again. There's no appeal process, no escalation address and no guaranteed response time anywhere on the site, and nothing indicates a repeat gets suppressed. Fix the likeliest defect first: an attachment over 3 MB, a URL that isn't on bustednewspaper.com, or a document that doesn't plainly show one of the four dispositions without someone having to interpret it.

Then email info@bustednewspaper.com, the only address published on the site, which appears on their contact page. Attach the same document, name the exact post URL, and give the date of your first submission. That address is published for general inquiries and isn't designated for removals, so treat it as a second channel, not the real one.

Their terms of service point every complaint at one place and name no other method: "In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us by using the contact form." That's your third and last published channel.

After that you're paying a lawyer, so know what they're walking into. The site publishes no legal entity, no postal address, no registered agent and no designated copyright agent, so serving anything starts with a registrar or hosting trace you'll be billed for. The footer credit reads Teabar Publishing, and that's the only corporate name printed anywhere on the site.

What this form doesn't reach

Don't file a DMCA notice about your own mugshot. The DMCA section in their terms is the only takedown machinery in that document, and it's a copyright tool. Your booking photo was taken by a sheriff's office, so you don't own the copyright in it, and their own terms spell out that a notification carries a statement made under penalty of perjury. Using the wrong tool here costs you more than the delay.

Don't send a "delete my data" request either. Their privacy policy was last updated on September 6, 2019, carries no state-privacy section and publishes no privacy address to send one to. Its only removal language is a COPPA line about children under 13. The site footer also disclaims being a consumer reporting agency, so there's no credit-style dispute to file and nothing ages off by itself.

Removing the post doesn't remove the Facebook copy, and the form's own Facebook instructions are the tell that these listings syndicate there. That's a separate approach to Meta. Once the page is gone, open the direct image address on cdn.bustednewspaper.com and check it too, because nothing states that the photo file goes when the post does.

None of this seals or expunges anything. The county's record is untouched, and every other site carrying the same booking takes its own request, in its own format, with its own proof and its own wait. Getting the BustedNewspaper page down is one line item on that list, not the end of it.

BustedNewspaper is rarely the only copy

File this one yourself today, because it's free and it's a single form. Content Removal is $499 to $1,999 per case, and it's for the rest of the list: the mugshot aggregators, the Facebook post, the news write-up and the scraper sites that copied your booking before you ever saw it. We find every URL, file under each site's own published policy, chase the replies, and give you a written status on every one.

Have us do it.

Everything above, filed for you, chased for you, and reported back. One flat fee.

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Written by Drew Chapin, who ran all of this on his own name first.