For Small Business
Customers decide before they ever call you.
Somebody searches what you do, reads the first three reviews, asks an assistant whether you are any good, and picks a business, and all of it happens before your phone rings. Your Google Business Profile, Yelp and the BBB answer those questions for you, usually with information nobody has updated in years. We work the surfaces that are actually doing the talking.
Review Management
Fake reviews, a competitor being unpleasant and an ex-employee with a grudge all break the policies these platforms publish. We file against them the way each platform actually enforces, and build a real process for earning the rest.
Local SEO
When somebody nearby searches for what you sell, the map pack is where the decision gets made. We work your profile, the listings carrying old hours and wrong addresses, and the location pages behind them.
Website Design
Your own site on your own domain, saying what you do and how to reach you, with the on-page search work already in it. It is what an assistant reads when a customer asks about you, and the only surface you fully control.
There is usually more than the review sites.
When an old article or a directory page is outranking your own site, content removal files what can be filed and builds accurate pages for what stays. If customers are asking an assistant about your category before they search, SEO and AI optimization makes sure the answer comes from something accurate. And when there is something worth telling, press placements take it to the desks that already cover your subject.
Let’s look at what customers find.
We check your profile, your reviews and what an AI answers about you, then tell you what is costing you calls.
Reputation Management