Guide Why your expunged record is still showing online

You searched your name and found the case you had expunged, sitting on a site you've never heard of. Your order binds the clerk of courts, not a private website, so nobody forwarded it and nobody will. A site takes the record down when you ask it directly and hand it the order. Pull a search for your name and copy every URL that shows the case. That list is what you're filing.

What you get

De-indexed, not deleted. CourtListener blocks the page from search engines but keeps the document, and its policy says it won't remove a public document without a court order. UniCourt de-indexes the URL too, while on CourtListener the page stays live at the same URL for anyone holding the direct link.

What you have to send

A certified copy of the order, with the docket number legible. UniCourt wants the conformed court order and only considers requests with all the required documentation, so a screenshot of the docket or your account of what the judge said gets denied. Send the stamped order, and keep proof of the date you sent it.

What stops it working

Your order names the clerk, not the website. You'll hit that refusal most often. Ask for a de-index, not a deletion, because CourtListener won't remove a public document without a court order naming Free Law Project, and UniCourt's redaction request is a de-index too.

Start with the URL list, then split it

Search your full name in quotes, then search the case caption, and write down every URL that comes back. The aggregators and the mugshot sites act on URLs, not on names, so that list is what you're filing. None of them offers a name-level opt-out. A case sitting on three URLs means three separate requests.

Split the list into three piles, because each takes a different request and a different piece of proof: the court's own portal, a court-record aggregator, and a pay-to-remove mugshot site. Then order your background check separately. That copy never turns up in a search for your name, and it's the one that costs you a job.

Go back to the clerk for the court's own portal

Send the clerk of courts a certified copy of the order and the docket number, in writing, and keep the receipt that shows when you sent it. No website is involved here.

If the clerk doesn't act, go back to the judge for enforcement. It runs jurisdiction by jurisdiction and no national rule sets a deadline, so plan on chasing it, not waiting on it.

Send the two aggregator requests today, both free

CourtListener takes a de-index request through its contact page, and the written policy asks for just one thing: a written request containing links to the pages you want blocked. No government ID, no docket number, no notarization, no fee. Open that policy, follow its link to the contact page, and use a browser, because the form sits behind an anti-bot challenge. Paste the exact URLs rather than describing the case. They state no turnaround, and they warn that search engines may not drop your case from their results for many months, if at all.

UniCourt takes the free Public Records Redaction Request, and the first question on its policy is "Has the record been sealed or expunged by a court order?", so your order does the most work here. Only a party to the record, that party's legal guardian or fiduciary, or an attorney representing them can file, which means you send this one yourself. One URL per request, and the conformed order goes on the upload.

Then wait. UniCourt says it typically decides within 30 days, and that URLs are generally de-indexed by the search engines within about 30 days after that. Budget roughly sixty days to a clean result, and remember that submitting, processing and appealing are free at UniCourt, and CourtListener's policy carries no payment term at all. So anyone invoicing you for either request is charging you to send a free form.

Dispute the background check with the company that sold it

Pull the report first, and dispute with the company whose name is on it. The CFPB publishes the list of consumer reporting companies, and it covers the specialty employment and tenant screeners as well as the big three, so find the right name before you write anything.

Send the certified order, your government ID, and the specific report and the specific item you're disputing, then keep proof of mailing, because the clock runs from receipt. Under 15 U.S.C. 1681i the agency gets 30 days to reinvestigate, extendable by 15, and has to notify the furnisher within five business days. Section 1681e(b) is the backstop: reasonable procedures to assure maximum possible accuracy.

Don't cite the CFPB's January 2024 advisory opinion on background screening in your dispute letter, the one saying an expunged record is inaccurate in a consumer report. It was withdrawn in 2025, and quoting withdrawn guidance hands them an easy first answer.

If the item comes back, use the reinsertion rule

It does sometimes come back. Section 1681i(a)(5)(B) is your answer: deleted information can't be reinserted unless the furnisher certifies it's complete and accurate. The agency then has to notify you in writing within five business days of the reinsertion, with that furnisher's name and address.

Save that notice. It names the company feeding the record in. That's where your next dispute goes. While you're at it, re-run the same name search at 60, 90 and 180 days and see whether any aggregator page you had blocked has come back.

Mugshot sites: send the statute, never the money

Florida Statute 901.43 puts a removal duty on the publisher, with a deadline. Send a written request by registered mail to the publisher's registered agent, with proof of identification and information identifying the photograph. The publisher has to remove it without charge within 10 calendar days of receipt. Dismissal, acquittal and expungement aren't required, because a compliant request is enough. Enforcing it means bringing a civil action for an injunction, so keep the registered-mail receipt, which proves the date the clock started.

California Civil Code 1798.91.1 is a fee ban, not a removal duty. In California, stop asking for a takedown you can't compel and document the fee demand instead, since each payment solicited or accepted is a separate violation.

Don't pay. In California the fee demand is itself the cause of action. If the site is anonymously hosted with no agent to serve, Google's exploitative removal practices policy is the lever left. You're the subject of the content, the site isn't a business review site, and it demands payment to take the page down, and all three have to hold, and you supply the URLs plus screenshots of the fee demand through the removal form.

Clean Google last, and what none of this fixes

Run Google's cleanup after the source is fixed, never before. The Refresh Outdated Content tool only works once the page is already gone or materially changed, and Google says outright it won't remove a page that still exists and hasn't changed. You'll need a Google account to open it. Skip the personal information form too, because that policy covers contact details, ID and account numbers, medical records and credentials, and court history isn't on the list. Google commits to no turnaround on any of this, so don't build your calendar around one.

Taking down a copy doesn't seal or expunge the court's own record, and nothing you send reaches the clerk's file. A news article about the arrest stays. Period. The FCRA's seven-year clock at 15 U.S.C. 1681c bars old arrest records but expressly not convictions, and it switches off entirely for jobs paying $75,000 or more.

All of this costs you time, not money. You build the URL list, then attach the certified order to a separate form for every site, one URL at a time, then search your own name again at 60, 90 and 180 days and re-file whatever came back. The requests are free and you can send them yourself. Put the 60, 90 and 180 day checks in your calendar before you close this page.

Decide the next step by the source, not just the search result

Open the source page and check what it shows now. If the source changed, a stale search result is a different problem from a still-live copy, and if it's an aggregator, you use that publisher’s request process, while a news story means asking the publisher about a factual update or review.

Keep the relevant paperwork and exact URLs together. The effect of legal relief depends on the order and jurisdiction, so don't assume a search result establishes it. Court record removal support addresses the specialist online task. Read how Google results differ from background checks before treating either as proof the other has changed.

The rest of the sites on your list

Send the CourtListener and UniCourt requests yourself. They're free, and you should. When the same case also sits on Justia, CaseMine and Trellis, Court Record Removal is $199, one time, and we file every one of them.

Have us do it.

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Written by Drew Chapin, who ran all of this on his own name first.