Find your listing and copy its URL
The opt-out tool won't search for you. Go to whitepages.com, put your first and last name plus your city and state into People Search, and click View Details on the result that matches. Confirm it's you by checking the phone number and the address shown on the page before you go any further.
Then copy the URL out of your browser's address bar. Whitepages says it ends in a small reference number, usually 11 digits long, and gives its own example: whitepages.com/name/Example-A-Person/Seattle-WA/Abcd12345ef. That full URL is the only thing the tool accepts, so describing the listing or pasting the page title gets you nowhere.
Search your variants while you're in there: middle initial, maiden name, nicknames, and the cities you've lived in. Keep every URL that comes back. One request covers the listings Whitepages has already connected to each other, and anything they haven't connected is a separate request.
Run the five screens
The tool is at whitepages.com/suppression-requests, and it opens on Opt-out of Whitepages, STEP 1 OF 5. Paste your listing URL into the single field and press the blue Next button. You don't need an account and you don't need to buy anything, and Whitepages states that on its own privacy page.
Screen two shows the contact details attached to that URL as a final identity check. Click Remove Me. Screen three asks for a reason, and you can pick anything: Whitepages says the reason will not impact your opt-out request and is only used to aid us in improving our product. Click Next.
Screen four takes a telephone number, and this is the real gate. Enter it, review the agreement, then press Call Now to Verify. Screen five puts a four-digit code on your display and calls that number: answer, follow the voice prompts, key in the code. The code comes over a voice call, not a text. The page then confirms it's processing the removal, and if a screen breaks, the blue Request Help button opens a ticket with Customer Care.
If you won't give them a phone number
There's a second route and the tool never mentions it. On the consumer rights page, Whitepages writes that if you would prefer not to provide a phone number or agree to Whitepages' Terms of Service, you should submit your request to a customer service agent instead. Use the same route when the automated call never arrives, because that is where the self-serve flow dead-ends.
The agent route is the form at whitepagesprivacy.zendesk.com. Pick I would like to opt-out of having my information sold or shared by Whitepages, or I would like to have my information deleted. An email to privacyrequest@whitepages.com does the same job. Whitepages asks you to allow up to two business days for a reply, and a reply is not a removal. Give the agent your exact listing URL and the details printed on it, because Whitepages says that if we cannot verify your identity, we will not provide, change or delete your personal information.
If you're a judge, a law enforcement officer or another official covered by the Daniel Anderl Security and Privacy Act, use that same form, choose the deletion option, state your state of residence, and put your listing URL and your family members' listing URLs in the description. Whitepages says an agent follows up within 48 hours of submission.
When to check, and what to check
Whitepages states that CCPA opt-out requests may take up to 15 days to process but are often processed more quickly when feasible, and the automated tool is one of the three routes that line covers. The confirmation screen only says they're processing it, so treat submission day as the start and not the finish.
Open the URL you pasted in the next day and see whether your details still render. Then search your name on the site again the way you did at the start, variants included. Anything new goes to the agent form, because that is exactly what Whitepages tells you to do: if you find your listing, or an additional listing you believe relates to you, after completing an opt-out request, submit a request to a customer service agent.
Google runs on a separate clock. Whitepages says search engines may display cached information from its sites and that clearing it may take up to 30 days in some cases, so check the search results at 30 days instead of the same afternoon. Then set a reminder for 90 and 180 days and search your name again. That last part is the whole job, and it's the part people drop.
411.com and PeopleSearch.com are already covered
Don't file this three times. 411.com and PeopleSearch.com both point their Do Not Sell and opt-out links straight at the same Whitepages consumer rights page, PeopleSearch.com labels its link "opt-out page" outright, and Whitepages links both sites from its own footer. One request is the request.
Every other site holding your address is its own job, with its own form, its own verification and its own reappearance schedule. Finishing Whitepages doesn't touch a single one of them, so the next thing to do is list the other sites your name comes back on and work down them one at a time.
What the removal doesn't reach
The public records underneath don't move. Whitepages puts it plainly: they do not have the ability to hide your information on databases we don't control, such as public records. The county property record and the court file don't change because a listing came down, and taking those on is a different piece of work in a different place.
The statutory right to deletion doesn't reach most of it either. Whitepages' exceptions to deletion begin with public information that is made available by government agencies, including property records, street address and criminal records. So the voluntary opt-out tool is what actually pulls your listing, not the legal right, which is why the five screens are the thing to do today.
You also can't correct it. Whitepages states it is not able to correct data that originates from public records, and that it may treat a correction request as a deletion request instead. If your listing shows the wrong address or the wrong relatives, removal is the only lever you have.